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Policy Manual
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Book outline for Policy Manual
  • Policy Manual
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    • Table of Contents
    • Volume 1 - General Policies and Procedures
    • Volume 2 - Nonimmigrants
    • Volume 3 - Humanitarian Protection and Parole
    • Volume 4 - Refugees and Asylees
    • Volume 5 - Adoptions
    • Volume 6 - Immigrants
    • Volume 7 - Adjustment of Status
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    • Volume 9 - Waivers and Other Forms of Relief
    • Volume 10 - Employment Authorization
    • Volume 11 - Travel and Identity Documents
      • Part A - Secure Identity Documents Policies and Procedures
        • Chapter 1 - Purpose and Background
        • Chapter 2 - USCIS-Issued Secure Identity Documents
        • Chapter 3 - Reissuance of Secure Identity Documents
      • Part B - Permanent Resident Cards
      • Part C - Reentry Permits
      • Part D - Refugee Travel Documents
      • Part E - Advance Parole Documents
      • Part F - Arrival-Departure Records
    • Volume 12 - Citizenship and Naturalization
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  4. Part A - Secure Identity Documents Policies and Procedures
  5. Chapter 2 - USCIS-Issued Secure Identity Documents

Chapter 2 - USCIS-Issued Secure Identity Documents

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  • Guidance
  • Resources (6)
  • Appendices (0)
  • Updates (6)
  • History (1)

A. Personal Information Used on Secure Identity Documents

​USCIS issues a variety of secure identity documents that establish identity and immigration status in the United States. Personal information included on USCIS-issued secure identity documents includes, but is not limited to, a benefit requestor’s biometrics, full legal name, date and country of birth, gender, and A-number. 

1. Biometrics

USCIS has general authority to require and collect biometrics from any applicant, petitioner, sponsor, derivative, dependent, beneficiary, or requestor filing for any immigration, citizenship, and naturalization benefit.[1]

If the benefit request filed requires biometrics, and the requestor is in the United States, USCIS schedules a biometric services appointment at a local Application Support Center (ASC).[2] If the benefit requestor is outside of the United States, biometrics are captured by a USCIS international office, a U.S. embassy or consulate, or a U.S. military facility. The biometrics collected from the benefit requestor allow USCIS to verify identity and conduct national security and criminal history background checks. USCIS also uses the benefit requestor’s biometric information for the initial issuance or replacement of a secure identity document. 

2. Full Legal Name

All USCIS-issued secure identity documents contain the benefit requestor’s full legal name.[3] Documents USCIS issues do not include nicknames. They do not contain initials, unless an initial appears on the official birth certificate, or the requestor legally changed his or her name to include an initial.

A benefit requestor must provide his or her full legal name on all benefit requests. The requestor’s full legal name is comprised of his or her:

  • ​Given name (first name); 
  • ​Middle name(s) (if any); and 

  • ​Family name (last name).[4]

The legal name is one of the following:​

  • The requestor’s name at birth as it appears on the birth certificate (or other qualifying identity documentation when a birth certificate is unavailable);[5] or

  • ​The requestor’s name following a legal name change. 

USCIS does not suspend the adjudication of a benefit request pending a court determination of a name change or other efforts by the requestor to establish a new legal name. USCIS creates secure identity documents using the legal name in place when the benefit request is decided.

Name Changes

If the requestor changes his or her name after USCIS issues the secure identity document, the requestor may file an application, with the appropriate fee, to request USCIS re-issue the secure identity document with the new name.[6] The requestor must provide sufficient evidence of the name change. USCIS does not have legal authority to change a person’s name. The name change may or may not be recorded on the birth certificate, marriage certificate, or other vital document record.

3. Date of Birth

In general, the official date of birth is the date recorded on the requestor’s birth certificate. USCIS recognizes dates of birth based on the Gregorian calendar in the following order: month, day, and year. Some foreign countries issue documents with the date of birth in a different order.[7] Most translations should have the date in the order of the month, day, and year. However, officers should verify the order of a translated date before issuing documents to avoid discrepancies. 

If there is a discrepancy between a translated birth certificate and other government-issued documentation, the requestor must provide compelling evidence that the date of birth on the birth certificate is incorrect or miscalculated. For naturalization certificates, USCIS cannot change a recorded date of birth, except to correct a USCIS clerical error.[8]

4. Gender

USCIS issues secure identity documents with the benefit requestor’s self-selected gender.[9] Benefit requestors who already possess a secure identity document may request a new document to reflect a different gender marker by filing the appropriate form for replacement documents.[10]

Requestors who changed their name in addition to their gender marker must submit evidence that they completed any name change procedure according to the relevant U.S. state or foreign law.[11]

B. Delivery of Secure Identity Documents

USCIS mails secure identity documents through the U.S. Postal Service (USPS) to the address provided on a benefit request, unless the requestor requested that USCIS send any secure identity document to the U.S. business address of the attorney of record or accredited representative.[12]

In general, USCIS only sends secure identity documents to U.S. addresses. The requestor may, however, request that any secure identity document be sent to a designated military or diplomatic address for pickup in a foreign country, if permitted.[13] For example, certain travel documents (such as reentry permits and refugee travel documents) may be sent to a U.S. embassy or consulate or USCIS international office for the requestor to pick up, if this request is made when the requestor files the benefit application.[14]

C. Tracking Delivery

Benefit requestors may track the delivery status of their secure identity document by signing up for a Case Status Online account to obtain a tracking number. With a tracking number, requestors may also register for Informed Delivery through USPS to get previews of mail in transit.[15]

D. Making Address Changes

Non-U.S. citizens must report any change of address within 10 days of moving within the United States or its territories.[16] If a mailing address changes after a benefit request is filed, the requestor should update it online with USCIS and USPS as soon as possible to ensure he or she receives any secure identity documents USCIS sends in the mail. If more than one application or petition is pending, the requestor should ensure that USCIS updates the address on all pending benefit requests.

Requestors should use the USPS Look Up a Zip Code tool to ensure they are providing a complete address using the standard abbreviations and formatting recognized by USPS.

Footnotes


[^ 1] See 8 CFR 103.2(b)(9). See 8 CFR 103.16.

[^ 2] For more information, see Preparing for Your Biometric Services Appointment.

[^ 3] See 8 CFR 320.3(b)(1)(viii)-(ix), 8 CFR 322.3(b)(1)(xiii) and 8 CFR 338.1(b). See 6 CFR 37.3 for the full legal name description in the REAL ID Act, Pub. L. 109-13 (PDF) (May 11, 2005).

[^ 4] A first name is sometimes referred to as a given name. A family name or surname may also include a maiden name. See 6 CFR 37.3 for the full legal name description in the Real ID Act, Pub. L. 109-13 (PDF) (May 11, 2005).

[^ 5] There may be instances in which a birth certificate is unobtainable because of country conditions or personal circumstances. In these instances, a requestor may submit secondary evidence or affidavits to establish his or her identity. Any affidavit should explain the reasons primary evidence is unavailable. For more information, see the Department of State Reciprocity Tables for identity documents that cannot be obtained in particular countries and during specific time periods. Asylum applicants may be able to establish their identity, including their full legal name, with testimony alone.

[^ 6] See Chapter 3, Reissuance of Secure Identity Documents [11 USCIS-PM A.3].

[^ 7] Most western countries follow the Gregorian calendar. Other countries follow different calendars including the Hebrew (lunisolar calendar); Islamic (lunar calendar); and Julian (solar calendar). The calendars differ on days, months, and years.

[^ 8]See 8 CFR 338.5. USCIS may, however, change the date of birth on a certificate of citizenship for a person who has a U.S. court order or similar state vital record changing the date of birth. See Volume 12, Citizenship & Naturalization, Part K, Certificates of Citizenship and Naturalization, Chapter 4, Replacements of Certificates of Citizenship and Naturalization [12 USCIS-PM K.4].

[^ 9] See Volume 1, General Policies and Procedures, Part E, Adjudications, Chapter 5, Verification of Identifying Information, Section B, Personal Information, Subsection 2, Gender [1 USCIS-PM E.5(B)(2)].

[^ 10] See Chapter 3, Reissuance of Secure Identity Documents [11 USCIS-PM A.3] and Updating or Correcting Your Documents webpage.

[^ 11] There may be instances in which evidence of a name change is unobtainable because of country conditions or personal circumstances. In some situations, USCIS permits such requestors to submit secondary evidence or affidavits to establish their identity. Any affidavit should explain the reasons primary evidence is unavailable. For more information, see the Department of State Reciprocity Tables for identity documents that cannot be obtained in particular countries and during specific time periods. Requestors of certain humanitarian benefits may be able to establish with testimony alone that they completed any name change procedure according to relevant law.

[^ 12] See 8 CFR 103.2(b)(19)(iii). A benefit requestor may also request to change, through written notice to USCIS, that USCIS mail the secure identity document to him or her instead of the attorney of record or legal representative.

[^ 13] For more information regarding mailing secure identity documents overseas, see Travel Documents and Emergency Travel. 

[^ 14] In general, if a requestor applies for advance parole while in the United States, and departs the United States before the advance parole document is issued, the requestor may be found inadmissible to the United States upon return, or even if admitted, may be found to have abandoned his or her application. There is no process for a requestor outside the United States traveling on a valid advance parole document or combo card (a card that combines an employment authorization document (EAD) and advance parole document) to apply for a replacement of a lost or stolen advance parole document to enable him or her to return the United States. In these cases, the requestor should contact the closest USCIS international office or U.S. embassy or consulate. 

[^ 15] For more information on how to track the delivery of secure identity documents, see How to Track Delivery of Your Green Card, Employment Authorization Document (EAD), and Travel Document. 

[^ 16] See INA 265. See Change of Address Information.

Resources

Legal Authorities

No legal authorities available at this time.

Forms

I-131, Application for Travel Document

I-131A, Application for Travel Document (Carrier Documentation)

I-765, Application for Employment Authorization

I-912, Request for Fee Waiver

N-565, Application for Replacement Naturalization/Citizenship Document

Other Materials

How to Use the USCIS Policy Manual Website (PDF, 2.99 MB)

Appendices

No appendices available at this time.

Updates

POLICY ALERT - Selecting Gender on USCIS Forms

March 31, 2023

U.S. Citizenship and Immigration Services (USCIS) is revising policy guidance in the USCIS Policy Manual to clarify that benefit requestors may select their gender on USCIS forms (or change a prior gender selection) without the need to provide supporting documentation. Documents issued by USCIS as a result of the benefit adjudication will reflect the gender selected by the benefit requestor.

Read More
Affected Sections

1 USCIS-PM E.5 - Chapter 5 - Verification of Identifying Information

11 USCIS-PM A.2 - Chapter 2 - USCIS-Issued Secure Identity Documents

12 USCIS-PM K.2 - Chapter 2 - Certificate of Citizenship

12 USCIS-PM K.3 - Chapter 3 - Certificate of Naturalization

12 USCIS-PM K.4 - Chapter 4 - Replacement of Certificate of Citizenship or Naturalization

Technical Update - Replacing the Term “Alien”

May 11, 2021

This technical update replaces all instances of the term “alien” with “noncitizen” or other appropriate terms throughout the Policy Manual where possible, as used to refer to a person who meets the definition provided in INA 101(a)(3) [“any person not a citizen or national of the United States”].

Affected Sections

1 USCIS-PM - Volume 1 - General Policies and Procedures

2 USCIS-PM - Volume 2 - Nonimmigrants

6 USCIS-PM - Volume 6 - Immigrants

7 USCIS-PM - Volume 7 - Adjustment of Status

8 USCIS-PM - Volume 8 - Admissibility

9 USCIS-PM - Volume 9 - Waivers and Other Forms of Relief

10 USCIS-PM - Volume 10 - Employment Authorization

11 USCIS-PM - Volume 11 - Travel and Identity Documents

12 USCIS-PM - Volume 12 - Citizenship and Naturalization

POLICY ALERT - Fee Schedule and Changes to Certain Other Immigration Benefit Request Requirements Final Rule

September 02, 2020

U.S. Citizenship and Immigration Services (USCIS) is revising its policy guidance in the USCIS Policy Manual to align with the Fee Schedule and Changes to Certain Other Immigration Benefit Request Requirements Final Rule, published in the Federal Register on August 3, 2020. This guidance becomes effective October 2, 2020. For information regarding implementation, see Appendix: 2020 Fee Rule Litigation Summary.

Read More
Affected Sections

1 USCIS-PM A - Part A - Public Services

1 USCIS-PM B - Part B - Submission of Benefit Requests

2 USCIS-PM - Volume 2 - Nonimmigrants

7 USCIS-PM A - Part A - Adjustment of Status Policies and Procedures

7 USCIS-PM F - Part F - Special Immigrant-Based Adjustment

7 USCIS-PM M - Part M - Asylee Adjustment

11 USCIS-PM A - Part A - Secure Identity Documents Policies and Procedures

Technical Update - Moving the Adjudicator’s Field Manual Content into the USCIS Policy Manual

May 21, 2020

U.S. Citizenship and Immigration Services (USCIS) is updating and incorporating relevant Adjudicator’s Field Manual (AFM) content into the USCIS Policy Manual. As that process is ongoing, USCIS has moved any remaining AFM content to its corresponding USCIS Policy Manual Part, in PDF format, until relevant AFM content has been properly incorporated into the USCIS Policy Manual. To the extent that a provision in the USCIS Policy Manual conflicts with remaining AFM content or Policy Memoranda, the updated information in the USCIS Policy Manual prevails. To find remaining AFM content, see the crosswalk (PDF, 317.68 KB) between the AFM and the Policy Manual.

Affected Sections

1 USCIS-PM - Volume 1 - General Policies and Procedures

2 USCIS-PM - Volume 2 - Nonimmigrants

3 USCIS-PM - Volume 3 - Humanitarian Protection and Parole

4 USCIS-PM - Volume 4 - Refugees and Asylees

5 USCIS-PM - Volume 5 - Adoptions

6 USCIS-PM - Volume 6 - Immigrants

7 USCIS-PM - Volume 7 - Adjustment of Status

8 USCIS-PM - Volume 8 - Admissibility

9 USCIS-PM - Volume 9 - Waivers and Other Forms of Relief

11 USCIS-PM - Volume 11 - Travel and Identity Documents

12 USCIS-PM - Volume 12 - Citizenship and Naturalization

Technical Update - Replacing the Term “Foreign National”

October 08, 2019

This technical update replaces all instances of the term “foreign national” with “alien” throughout the Policy Manual as used to refer to a person who meets the definition provided in INA 101(a)(3) [“any person not a citizen or national of the United States”].

Affected Sections

1 USCIS-PM - Volume 1 - General Policies and Procedures

2 USCIS-PM - Volume 2 - Nonimmigrants

6 USCIS-PM - Volume 6 - Immigrants

7 USCIS-PM - Volume 7 - Adjustment of Status

8 USCIS-PM - Volume 8 - Admissibility

9 USCIS-PM - Volume 9 - Waivers and Other Forms of Relief

10 USCIS-PM - Volume 10 - Employment Authorization

11 USCIS-PM - Volume 11 - Travel and Identity Documents

12 USCIS-PM - Volume 12 - Citizenship and Naturalization

POLICY ALERT - Policies and Procedures for Secure Identity Documents

January 16, 2019

U.S. Citizenship and Immigration Services (USCIS) is issuing policy guidance in the USCIS Policy Manual to address the general policies and procedures related to secure documents.

Read More
Affected Sections

11 USCIS-PM A - Part A - Secure Identity Documents Policies and Procedures

Archived Content

This content has been superseded by the current version available in the Guidance tab. The historical versions linked below reflect the pertinent policy in effect on that date and dates reflect when updates occurred. The historical versions are provided for research and reference purposes only. USCIS employees should not rely on the historical versions for current laws, precedent decisions, policies, directives, guidance, and procedures.

The History tab was added to the USCIS Policy Manual on June 11, 2021, and provides historical versions on and after that date. For historical versions before June 11, 2021, navigate to the USCIS Policy Manual within the USCIS website at: https://archive.org

Version History:

  • View version archived on May 11, 2021

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