Invitation: Improve the USCIS Online Experience for Form I-589
USCIS wants to hear from legal representatives as we prepare to make Form I-589, Application for Asylum and for Withholding of Removal, available for online filing. We want to understand the challenges and pain points of the application process. We will take what we learn from your input to help design the online filing experience for Form I-589.
Who can participate
To participate in this user study, you must:
- Be at least 18 years old; and
- Be an attorney, accredited representative, or support staff (paralegals, clerks).
Participation is voluntary and will not have any impact on the outcome of your clients’ application or immigration status. We will not request any case-specific information as part of this study.
How to participate
If you are interested, please email myuscisfeedback@uscis.dhs.gov. In your email, you should briefly describe your role and the type and size of your organization.
We will select participants for a one-hour discussion to understand the application process, workflows, and challenges of representatives.
If you have any questions, please email myuscisfeedback@uscis.dhs.gov.
We look forward to hearing from you!